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Course Description

To register for a course and invoice your employer, send an email request to Economic Development. Mention your intention to register for the course and provide any necessary details. In your email, include information such as your name, contact details, the name of the course you want to register for, and any other employer information. 

Workplace conflict can happen for many different reasons, including disagreements about work procedures, different or unmet needs, interests or ideas of employees, and personality clashes. It is helpful for managers to acknowledge the impact of workplace conflict and know how to quickly and effectively resolve it. Doing so can build consensus among your employees to save valuable time and lead to improved cooperation, enhanced productivity, increased employee motivation, and greater employee retention.

  • Introduction to Conflict Resolution
  • Learn the necessary skills to de-escalate a situation.
  • Understanding Body Language
  • Navigating Conflict
  • Getting to the Root Cause
  • Creating an Effective Atmosphere
  • Creating Mutual Understanding
  • Active Listening
  • Expressing Empathy
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Enroll Now - Select a section to enroll in
Section Title
Conflict Resolution
Type
Lecture
Days
Th
Time
9:00AM to 4:00PM
Dates
Dec 05, 2024
Schedule and Location
Contact Hours
6.0
Course Fee(s)
Conflict Resolution non-credit $175.00
Drop Request Deadline
Nov 28, 2024
Transfer Request Deadline
Nov 28, 2024
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